Assessments with a second pair of eyes
Work through the task, hazards and controls with support that asks the questions an EHS Manager would.
Built for manufacturing
Less time behind the desk.
More time on the floor.
The AI EHS system that does the work with you. Risks assessed, incidents investigated, actions kept moving, and everyone on site owning their part, with a Chartered practitioner’s judgement in every step.
Designed by Jonathan Wensley CMIOSH, PISEP, REnvP In EHS since 2007. Still on the floor.
Start with a conversation. Your AI-native EHS team takes it from there.
You
EHS Orchestrator
Incident Investigator
Action Lead
Communications Specialist
Risk Specialist
Leadership Strategist
Miles
Your EHS orchestrator. Start here.HistoryNew session
An operative in despatch was struck on the foot by a pallet truck reversing out of aisle 3 about 20 minutes ago. Bruised and swollen foot, first aid given and they’ve gone home. Site A.
Done. The incident is created and open:
- Reference: UNK-INC-260010
- Type: Injury (Level 1 investigation)
- Location: Site A, Despatch, Aisle 3
Worth flagging while it’s fresh: the injured person going home may need recording as a lost-time injury. A reversing truck striking a pedestrian is a segregation issue.
I’d hand this to Jess for the Level 1 investigation. Shall I bring her in now?
Report an incident
Start a risk assessment
Review a contractor RAMS
Draft a safety briefing
Tell me what happened…
A few words. Live case logged.
Incident Investigator (Jess)
Live case flow: report, investigate, close.ORCHESTRATOR → INCIDENT INVESTIGATOR · CASE HANDED OVER
UNK-INC-260010Open
Operative struck on foot by reversing pallet truck · Despatch, Aisle 3
Injury · Level 1 · reported 29 Sep 2026
WitnessesInjured personFirst Aid RecordInvestigationEvidenceReportableBriefingsActions
Jess here. Let me get the key facts down while people are still on shift and memories are fresh.
The injured person
How are they now? Weight-bearing? Were they advised to get it looked at?
The truck and operator
Who was driving? Powered or manual? Trained, authorised, still on site?
The scene
Any witnesses? Segregation, mirrors, a blind corner? Was the reversing alarm working?
She asks what an investigator would ask
Actions (Louisa)
The live control layer, grouped by source, sorted by risk.By sourceAll openOverdueAwaiting verifyHigh priorityClosed
Incident · UNK-INC-260010
4 open4 high
ACT-260063
Today
Put interim control in place at aisle 3 blind corner HIGH
The hazard is live now and could injure another pedestrian on the next shift if left uncontrolled.
ACT-260060
Today
Take statement from PPT operator Dan Hughes HIGH
A contemporaneous account is essential before recollection fades.
ACT-260061
Today
Take statement from witness Lee Ward HIGH
Best captured while the witness is on shift and memory is fresh.
ACT-260062
Today
Welfare check and account from Sam Patel; confirm minor injuries outcome HIGH
Duty of care, and it decides whether this is a recordable, lost-time injury.
Risk Assessment
39 open15 high
Every action carries its reason
Communications Specialist (Martin)
Turn EHS issues into communication people understand and act on.EHS Manager
Toolbox talk · Despatch · Draft
Aisle 3: stop, check, then reverse.
29 Sep 2026 · Ref UNK-INC-260010 · Next shift
What happened
Earlier today an operative was struck on the foot by a powered pallet truck reversing out of aisle 3. It could easily have been worse.
Why aisle 3 is a hotspot
A blind corner at the exit. No mirror, no segregation. It’s noisy, so the reversing alarm can be hard to hear.
What we need from everyone
- Operators: stop and check at the exit. Reverse at walking pace. Sound the horn at the corner.
- Pickers: keep clear of the exit line. Make eye contact before crossing.
Martin here. I’ve got the context from UNK-INC-260010. Here’s a short brief for the Despatch team, focused on aisle 3 until permanent controls are in.
Want a separate version for supervisors to read out at handover?
AUDIENCE
WhoDespatch operators and pickers
WhenNext shift handover
LengthFive minutes, spoken
Plain words, for the people on shift
Risk Specialist (Sean)
Identify, assess, review and control risk before work happens.INCIDENT INVESTIGATOR → RISK SPECIALIST · REVIEW TRIGGERED BY UNK-INC-260010
RISK ASSESSMENT · UNDER REVIEW
Despatch workplace transport · Site A
Gaps the incident exposed at the aisle 3 exit
- Blind corner, no line of sight at the aisle mouth
- No pedestrian and vehicle segregation
- No mirror at the corner
- Reversing alarm present but masked by noise
- Pedestrians and PPTs share the same space
- No controlled crossing points
Before I draft the review: is the blind corner unique to aisle 3, or are other aisles the same layout? That decides whether the fix is one corner or a Despatch-wide segregation scheme.
The event reopens the risk assessment
Welcome back, Jonathan
Here’s what needs your attention today.FocusInsights
Focus now
!
Repeat: workplace transport in DespatchUNK-INC-260003 forklift near miss, 24 Aug · UNK-INC-260010 today
View pattern →!
Pending RTW: UNK-INC-260010RIDDOR stays open until the minor injuries outcome is back
Continue →Speaking upEvidence: strong
81
Strong
Taking ownershipEvidence: strong
72
Positive
Challenging what’s normalEvidence: limited
38
Needs attention
Found across cases
Culture, read from how people use the system
Jacqui
Strategic intelligence and practical policy.ChatDocument
EHS Manager
Strategy document · Draft
Pedestrian and vehicle segregation in Dispatch
Leadership decision brief · Drafted by Jacqui · 29 Sep 2026
Issue addressed
Pedestrians and powered trucks share space in Dispatch without effective segregation. An August near miss has now escalated to an injury at the aisle 3 blind corner.
Why it matters
The response so far has relied on retraining, the weakest tier of the hierarchy of control. It has already failed.
Analysis
The August action to retrain the dispatch team is still awaiting verification. The interim control for aisle 3 was only raised today.
Decision needed
Authorise physical segregation at aisle 3 and a Dispatch-wide review, or keep managing it behaviourally?
Recommendation: fund physical segregation and a traffic management plan, with training as backup rather than the primary control.
DOCUMENT CONTROL
StatusDraft
OwnerJonathan Wensley
Review due01 Dec 2026
ApproveNot yet
Nothing goes out without you
From one conversation
Live case
Investigation
4 owned actions
Toolbox talk
RA review
Pattern and culture signal
Strategy draft
How it's built
AI-native, not AI added on.
Most EHS systems store records and leave the site EHS team to feed them. EHS Manager is different twice over. It was built the other way round, taking the admin off the EHS team so the work moves with the people who own it. And it’s been AI from day one, not bolted on.
Your data stays yours: customer data is never used to train AI models.
One connected system
From the first question to the action that follows.
A risk assessment creates further controls. An investigation creates actions. Your team needs a briefing, and leadership needs to know what’s changed. EHS Manager keeps that work connected, with specialist support at each step.
Risk
Work through the risk. Keep the controls honest.
Build risk assessments through conversation and review contractor RAMS against the real job. Challenge weak controls, identify what’s missing and turn the next steps into owned actions.
Explore Risk →ChallengeThe documentAction PlanLive recordOne register
Sean
Risk assessments without the safety theatre.ChatDocumentHistory
Clearing jams on the cartoner infeed, Line 3. Current control: operators are told to be careful.
You said “operators are told to be careful.” That’s not a control – it’s hope with a briefing.
Is the machine isolated before they reach in? Guarding that stops it? What’s actually in place right now?
E-stop on the infeed. Fixed guard, but a gap at the transfer where they reach through. No isolation, they usually just hit stop and reach in.
Right – so existing controls are an e-stop and a fixed guard with a gap. No isolation, no SOP. That’s the reality.
Scored as it stands: likelihood 4 × severity 4 = 16, high. Sound about right, or do you want to adjust L or S?
Add another hazardReview residual risk scoringGenerate the risk assessment documentPush further controls as actions
Tell me what happened…
Vague controls get challenged
The reality, not the paperwork
Scoring you can see and argue with
EHS Manager
Risk Assessment
Reference: RA-260004 Generated: 29 Sep 2026
| Business name | Location | Assessor(s) | Signature(s) | Review date |
|---|---|---|---|---|
| Acme Foods Ltd | Plant A | Sarah Mitchell | Sarah Mitchell | 23 Sep 2027 |
Hazards
| No. | Hazard | Existing controls | L | S | R | Further controls required | L | S | R |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Mechanical traps – nip points, in-running rollers, conveyors | Fixed perspex guarding; interlocked doors; light curtain on infeed transfer; e-stops… | 4 | 4 | 16 | 1.1 Engineering: extended fixed or tunnel guard over the infeed transfer gap (BS EN ISO 13857) 1.2 Engineering: interlocked jam-clear hatch at the flap folder 1.3 ‘Stop – Open – Clear’ procedure with personal padlock isolation | 2 | 4 | 8 |
| 2 | Hot melt glue – burns | Melter lid; gauntlets and glasses… | 4 | 3 | 12 | 2.1 Pressure relief before any nozzle or hose work… | 2 | 3 | 6 |
Page 3 of 20
Designs out the risk before relying on people
EHS Manager
Action Plan
| # | Action ref | Further control | By whom | By when | Status |
|---|---|---|---|---|---|
| 1.1 | ACT-260021 | Fit extended fixed guard or tunnel guard over the infeed transfer gap | Engineering Manager | 26 Sep 2026 | Open |
| 1.2 | ACT-260022 | Add a jam-clear hatch with interlock at the flap folding section | Engineering Manager | 26 Sep 2026 | Open |
| 1.3 | ACT-260023 | Introduce a ‘Stop – Open – Clear’ procedure with personal padlock isolation | Production Manager | 26 Sep 2026 | Open |
| 1.4 | ACT-260024 | Change the PSC so interlocks and e-stops are physically tested and recorded | Production Manager | 30 Sep 2026 | Open |
| 2.1 | ACT-260027 | Pressure relief before any nozzle or hose work | Engineering Manager | 26 Sep 2026 | Open |
Approved by Sarah Mitchell · 23 Sep 2026. These actions have been transferred to EHS Manager (ehsmanager.ai) under ‘Actions’ and can be found using the references shown in the Action Plan above.
Page 17 of 20
Signed off, and every action already in the system
Risk Specialist (Sean)
Identify, assess, review and control risk before work happens.RA-260004ApprovedTask based
Setting up and running Jacob White HS-T 6 cartoner, Line 3 (chilled ready meals packing hall, Plant A)
Acme Foods Ltd · Plant A · assessed by Sarah Mitchell · review due 23 Sep 2027 · v1
Download PDFPrintOpen in ComposerRA-linked actions
LINKED ACTIONS (35)
ACT-260021 · OPEN
Fit extended fixed guard over infeed transfer gap
To eliminate the reach-in hazard where operators can currently reach in to straighten trays while the machine is running.
ACT-260026 · OPEN
Review jam frequency data and fix root cause
Frequent jams increase exposure to mechanical traps; eliminating the root cause is the hierarchy-of-control priority.
ACT-260027 · OPEN
Pressure relief procedure for glue nozzle/hose work
One of the two glue burns occurred when system pressure was not relieved before nozzle removal.
The assessment stays live, actions attached
Documents
One place to find every briefing, report, email and investigation.All kindsRisk assessmentsBriefingsInvestigationsStrategy documents
REFKINDTITLESTATUSUPDATED
RA-260004Risk assessmentJacob White HS-T 6 cartoner, Line 3Approved2026-09-23
STD-260003StrategyPedestrian/vehicle segregation in DispatchDraft2026-09-29
BRF-260003BriefingOil spills in the walkwayDraft2026-09-14
RA-260001Risk assessmentEnd-of-shift clean-down of dough mixer, BakeryApproved2026-09-09
STD-260002StrategyMachinery isolation minimum standard, Line 2Published2026-09-09
UNK-INC-260001InvestigationFinger laceration on Line 2Draft2026-09-08
Every assessment live, in one register
Connected after completion
Keep the assessment live, bring it back for review and track further controls in one Action Plan.
Incidents
Give every investigation a clear next step.
Capture what happened, work through the investigation and turn findings into actions. Keep the evidence and the follow-up together, so the investigation can keep moving.
Explore Incidents →Report itOne caseWitnessesStatementReturn to workReportabilityLevelActions
Incident Investigator (Jess)
Live case flow: report, investigate, close.
UNK-INC-260010Open
Operative struck on foot by reversing pallet truck · Despatch, Aisle 3
Injury · Level 1 · reported 29 Sep 2026
WitnessesInjured personFirst Aid RecordInvestigationEvidenceReportableBriefingsActions
Witnesses
Dan HughesPPT operator · direct witnessNo statement yetTake statement
Lee WardPicker · direct witnessNo statement yetTake statement
Request a statement from…
Lee Ward · Picker
Did they see it happen?
Yes – direct witnessNo – indirect / contextual
How to collect
Send magic linkNotify in appTake statement now
Injured person
Sam PatelPickerTake account from Sam Patel
Return-to-work records
Status
Still absent
Days absent
Still absent8 day(s) absentlogged 07 Oct 2026
Reportability
Assessed · No rules triggered
Checked against your reporting rules. Re-check as the case develops.
RIDDOROver-7-day injury · report to HSE by 14 Oct 2026
BusinessAll lost-time cases
Investigation level
Level 1Record and act
Minor, clear cause. Short summary and a corrective action.
Level 2Manager review
Learning value, facts not fully clear. Witness accounts and basic cause analysis.
Level 3Full investigation
Serious or possibly reportable. Timeline, underlying and systemic causes.
Recommended: Level 2. A struck-by in Despatch, and the second workplace transport event there since August.
Recommended: Level 3. Sam has been off 8 days, so this is now a RIDDOR over-7-day injury. It needs a full investigation.
Actions from this case
ACT-260063Put interim control in place at aisle 3 blind cornerSupervisor
The hazard is live now and could injure another pedestrian on the next shift if left uncontrolled.
ACT-260060Take statement from PPT operator Dan HughesSupervisor
A contemporaneous account is essential before recollection fades.
ACT-260062Welfare check; confirm minor injuries outcomeSupervisor
Duty of care, and it decides whether this is a recordable, lost-time injury.
Jess
Incident investigations without the theatre.
Start the conversation
Report what happened. I’ll help triage, gather witness statements, and build the investigation.
Accident or Ill HealthUnsafe ConditionUnsafe Event
An operative in despatch was struck on the foot by a pallet truck reversing out of aisle 3 about 20 minutes ago. Bruised and swollen foot, first aid given and they’ve gone home.
Done. The case is open.
UNK-INC-260010 · Injury · Level 1 · Despatch, Aisle 3
UNK-INC-260010 · Injury · Level 1 · Despatch, Aisle 3
Tell me what happened…
Jess
Taking your statement about what happened.Working on UNK-INC-260010 · Operative struck on foot by reversing pallet truck
I was picking in aisle 4 and saw the pallet truck come backwards out of aisle 3 quite quick and it went over Sam’s foot. I think Sam was walking past looking at his scanner.
Thanks, Lee. That’s a clear start. Tell me about the pallet truck: what sort was it, and who was operating it when it came out of aisle 3?
Powered one. Dan was driving it. He was reversing out with a load on.
Before we carry on, who is typing these answers in?
Me, I’m typing it myself.
You said the pallet truck came out backwards “quite quick”. What made it look quick to you?
Faster than walking pace I’d say. They’re always rushing on that side because the wagon was late. Not 100% sure on the speed though.
Your statement · read back before it’s confirmed
I was picking in aisle 4 when I saw a powered pallet truck, driven by Dan, reverse out of aisle 3 with a load on and go over Sam’s foot. I think Sam was walking past looking at his scanner. It looked faster than walking pace, but I’m not 100% sure of the speed. The wagon was late that day. I typed this statement myself.Confirm the statement is correctAdd anything else
Tell me what happened…
Three plain choices. Or just say what happened.
A few words. The case is open.
Starts light. Escalates when the facts say so.
Everything for one event, in one case
Add a witness. Choose how to collect.
Checks who’s at the keyboard
Probes the vague words, one question at a time
Uncertainty kept. Read back before it’s confirmed.
Return to work tracked inside the case
8 days off. RIDDOR flagged automatically.
Every action says why it exists
Actions
One Action Plan. For everything.
Further controls, investigation findings and RAMS review actions all come together. Each action has an owner and a date, with its progress visible in the same place.
Explore Actions →Every sourceWhy it existsChallengedChasedVerified
Actions (Louisa)
The live control layer, grouped by source, sorted by risk.By sourceAll openOverdueAwaiting verifyHigh priority
Risk AssessmentRA-26000419 high41 overdue
ACT-260021HighOverdue
Fit extended fixed guard over infeed transfer gap (Cartoner Line 3)Engineering Manager · 26 Sep 2026
ACT-260022HighOverdue
Add jam-clear hatch with interlock at flap folding sectionEngineering Manager · 26 Sep 2026
Report & InvestigateUNK-INC-26001017 high1 verify
ACT-260063High
Put interim control in place at aisle 3 blind cornerDespatch Supervisor · 07 Oct 2026
ACT-260003HighOverdueAwaiting verify
Retrain dispatch team on pedestrian/vehicle segregationMaintenance · 02 Sep 2026
RAMS ReviewRoof contractor1 high
ACT-260008HighOverdue
Pre-start RAMS review for contractor roof worksSite EHS Manager · 09 Sep 2026
Manual (EHS)Walkaround1 overdue
ACT-260007LowOverdue
Post new walkway signage in PackingSite Leadership · 28 Aug 2026
ACT-260063
Put interim control in place at aisle 3 blind corner
Related incidentUNK-INC-260010 · Operative struck on foot by reversing pallet truck, Despatch aisle 3
PriorityHigh
StatusOpen
TypeInterim control
OwnerDespatch Supervisor
DepartmentDespatch
Target date07 Oct 2026
Why this is neededThe hazard is live now and could injure another pedestrian on the next shift if it’s left uncontrolled.
Raised by Jess from UNK-INC-260010 · 29 Sep 2026Linked to the Communications briefing for Despatch · 06 Oct 2026
Louisa
The Actions backbone: risk-based, prioritised, accountable.ACT-260003 won’t fix anything as it stands. It’s owned by Maintenance, it has no description, and the reason just says “Risk reduction required”. It’s also retraining for a blind corner that needs a barrier.
Suggested rewrite · you approve
OwnerMaintenance Despatch Supervisor
Done meansAll 14 Despatch pickers and drivers briefed and signed
WhyBackup to the aisle 3 barrier (ACT-260075), not the control
Accept changesEdit
Worth chasing this week:
Engineering Manager · 7 high actions from Cartoner Line 3, all due the same dayRe-plan
Site EHS Manager · Roof RAMS review, before the contractor startsToday
Site Leadership · Walkway signage, 5 weeks overNudge
ACT-260003
Brief all Despatch pickers and drivers on aisle-end segregation
Open
In progress
Awaiting verify
Closed
Briefing delivered · Pallet trucks and people at aisle ends06 Oct
Attendance · 14 of 14 signed, days and nights08 Oct
Verify and close
ClosedVerified by Sarah Mitchell · evidence checked09 Oct 2026
Risk, incidents, RAMS and walkarounds. One plan.
Every action remembers why it exists
Challenges vague actions and wrong owners
Chases what’s slipping, and says why
Not closed until someone checks it’s done
ECommunications
Turn what you learn into what the team needs to hear.
Bring findings and actions into clear briefings for the people doing the work. Keep communications connected to the issue that prompted them.
Explore Communications →The real issueMartin draftsRight audienceDeliveredOn record
Communications Specialist (Martin)
Turn EHS issues, findings and changes into communication people act on.MartinDraft with Martin
I’ve read UNK-INC-260010. Who’s this for, and how long have you got?
Despatch pickers and PPT drivers. Ten minutes at the start of each shift.
Got it. I’ll leave the injured person’s name out and stick to what happened, what it means for them and what changes.
Now an email to Kev so every shift gets it this week.
Here’s a draft for Kev. Copy it and send it from your own account.
Days shift done. Kev ran it at 6am.
Recorded. 11 of 14 briefed. Nights haven’t had it yet, so I’ve added a follow-up action for Kev.
Message Martin…
Start with the real issue
UNK-INC-260010Open
Operative struck on foot by reversing pallet truck · Despatch, Aisle 3
Injury · Level 3 · RIDDOR over-7-day · reported 29 Sep 2026
WitnessesInvestigationReportableBriefingsActions
What happenedPPT reversed out of aisle 3 with a load on. Pedestrian looking at scanner.
PatternSecond workplace transport event in Despatch since August.
Control dueACT-260063 Interim barrier at the aisle 3 blind corner.
No briefings on this case yet.Draft briefing with Martin
Pallet trucks and people at aisle ends: stop, look, then moveAcme Foods Ltd · EHS Manager
Date 06 Oct 2026Area Plant A / DespatchAudience Pickers and PPT driversLength 10 min toolbox talk
Why this matters
Last Tuesday a picker was struck on the foot by a pallet truck reversing out of aisle 3. They’ve been off work since. It’s the second transport incident in Despatch since August.What this could mean in real life
A loaded truck coming out of a blind aisle end doesn’t stop quickly. Next time it could be a crushed foot, a broken leg, or someone pinned against the racking.What this means for you
Drivers: you can’t see round the aisle end, so stop and check before you reverse out. Pickers: the aisle end is the danger zone. Use the walkway and keep your eyes up.How to get it right
- Stop at the aisle end. Sound the horn.
- Look both ways, then reverse out at walking pace.
- Walking? Stay in the marked walkway. Scanner down.
DoMake eye contact with the driver before you cross.
Don’tReverse out blind, or walk and read your scanner.
Short close
Stop. Look. Then move. Every aisle, every time.
Toolbox talkShift huddleEmailManager note
ToKev Rowe, Despatch SupervisorSubjectAisle 3 pallet trucks: brief every shift by Friday 9 October
Hi Kev,
After last Tuesday’s injury at aisle 3, please run the attached ten-minute toolbox talk at the start of every shift this week, days and nights.
The interim barrier at the aisle end is ACT-260063, due Wednesday. Until it’s in, please stand someone at the corner during peak loading.
Record who attends in EHS Manager so we can see who’s missed it.
Thanks,
Sarah
Copy to sendEdit
DeliveredDays shift · Despatch · by Kev Rowe06 Oct 2026 · 06:00
0 of 14 briefed
| Name | Role | Shift | Signed |
|---|---|---|---|
| Lee Ward | Picker | Days | Not yet |
| Dan Hughes | PPT driver | Days | Not yet |
| Amy Clarke | Picker | Days | Not yet |
| Tom Reid | PPT driver | Days | Not yet |
| + 7 more | Days | Not yet | |
| Mo Khan, Jo Price, Ravi Shah | Pickers | Nights | Not yet |
ACT-260071Brief night shift on aisle 3 controlsKev Rowe · due 09 Oct
Communication Register
| Type | Title | Topic / recipient | Created |
|---|---|---|---|
| Briefing | Pallet trucks and people at aisle endsFrom UNK-INC-260010 · 11 of 14 briefed | Despatch pickers and PPT drivers | 06 Oct 2026 |
| Aisle 3 pallet trucks: brief every shiftFrom UNK-INC-260010 | Kev Rowe, Despatch Supervisor | 06 Oct 2026 | |
| Briefing | Line 2 jam clearing: stop, isolate, then clear | Guards stay on; isolate before reaching in | 30 Sep 2026 |
| Briefing | Oil spills in the walkway: spot it, report it, clean it | Packing walkways | 14 Sep 2026 |
| Briefing | Guards back on before the line runs | Line 2 | 07 Sep 2026 |
Starts from the case, not a blank page
Keeps names out. Keeps the facts in.
Practical steps for the people doing the job
Same issue. Written for whoever’s reading it.
Who’s heard it, and who hasn’t
Every message on record, linked to why it was sent
Leadership
See how the work's moving, without building another pack.
Give leadership a view of the work across the site. Bring progress, outstanding actions and the issues that need attention into the same conversation.
Explore Leadership →What’s happeningAsk whyThe real gapDecision briefOn record
Leadership Strategist (Jacqui)
Understanding what is really happening underneath the operational data.Recurring failures
Why are incidents repeating?
Injury22
Unsafe condition2
Unsafe event2
Environmental1
Ageing actions
Where is pressure building?
Packing49
Despatch6
Bakery5
High Care3
Deteriorating trends
Which areas are worsening?
PackingOpen 11 · Closed 30d 0
DespatchOpen 3 · Closed 30d 0
BakeryOpen 2 · Closed 30d 0
Key operational questions
Why are actions continually ageing?Overdue patterns and department pressure
Why are incidents repeating despite interventions?Recurring themes and control failures
Are briefings actually changing behaviour?Communications against incident trends
Which interventions are operationally ineffective?Actions closed without real risk reduction
Where is operational pressure building?Departments and sites driving trends
Which sites or departments are deteriorating?Compare performance across units
STD-260003 · Leadership Decision Brief · Draft v1Workplace transport: pedestrian and vehicle segregation in Despatch
Owner Sarah MitchellSite Plant AReview due 01 Dec 2026Sources 2 incidents · 2 actions
What the intelligence shows
Two pedestrian and truck events in Despatch in five weeks: a forklift near miss in August, then an injury at the aisle 3 blind corner.Why it matters
Struck-by events with powered trucks are among the highest-consequence risks in despatch. Today it was a foot. Next time it could be a crush injury.What this likely means
Not two isolated incidents. The same control gap twice, escalating from near miss to injury, while the August action was never verified.The decision leadership needs to make
Fund engineered segregation at aisle 3 and a Despatch-wide traffic management review, or keep managing this through behaviour?
Recommendation
Fund physical segregation. Training becomes the backup, not the control.What good looks like
Pedestrians and powered trucks are physically kept apart. Near misses fall because the layout, not vigilance, prevents contact.
Strategy documents
STD-260003Workplace transport: pedestrian and vehicle segregation in DespatchDecision briefDraft · v1
STD-260002Machinery isolation and damaged-equipment minimum standard, Line 2Minimum standardPublished · v2
STD-260001Workplace transport minimum expectationsMinimum standardDraft · v1
Report BuilderMonthly summaries, leadership updates and trend reportsStart
Jacqui
Explore with JacquiWhy are incidents repeating despite interventions?
Same failure, escalating. Despatch has had two pedestrian and truck events in five weeks.
24 AugUNK-INC-260003Pedestrian stepped into a forklift’s pathNear miss
02 SepACT-260003Retrain despatch team on segregationNot verified
29 SepUNK-INC-260010Picker struck by reversing truck, aisle 3Injury
The answer after August was retraining. It still isn’t verified, and it’s the weakest control for a layout problem. The blind corner needs physical segregation.
Eliminate
Reduce
IsolateWhat it needs
ControlResponse so far
Put it in a decision brief for the leadership meeting.
Drafted STD-260003. One decision, with the evidence behind it.
Ask Jacqui…
Live data from every incident, action and assessment
The questions leaders actually ask
Connects the incidents to the action that didn’t land
Calls out the wrong control, not just the late action
One decision to make. What good looks like.
Briefs and standards, versioned and kept together
EDashboard
See what needs attention.
Open the system and the day is already sorted: what’s overdue, what’s escalating, where pressure is building and which issues keep coming back.
Explore Dashboard →Focus nowThe numbersPatternsInsightsNext steps
Welcome back, Sarah
Here’s what needs your attention today.Chat with MilesFocusInsights
Focus nowWhat needs your attention first
Overdue: Deep clean Packing walkway + inspection checklistHigh priority, target was 04 SepOpen action →
Overdue: Formalise lone working procedure for night shift hygiene teamHigh priority, target was 08 SepOpen action →
Overdue: Pre-start RAMS review for contractor roof worksHigh priority, target was 09 SepOpen action →
Level 3 open: UNK-INC-260004Ingredients dust release in BakeryContinue investigation →
0High-priority open
0Overdue
0Awaiting verification
0Level 3 open
0Repeat issues, 90 days
0Actions closed, 30 days
Repeated issueslast 90 days
By event type
Injury22
Unsafe condition2
By department
Packing12
Despatch3
Action pressureoverdue, by age
48Overdue under 14 days
1214 to 30 days
4>30d
Packing62
Insights. Six scores taken from how people talk in their conversations with the team: ownership, purpose, risk judgement, normalisation, speaking up and root-cause depth. Click one to see the anonymised evidence.
SitePlant ADepartmentAllShiftAllPeriodLast 90 days
Taking ownershipEvidence: strong
72Positive
People take ownership of EHS work and follow it through.
11 qualifying conversationsUnderstanding whyEvidence: strong
64Positive
Controls are connected to the risk, not treated as rules.
10 qualifying conversationsSpotting riskEvidence: strong
67Positive
Hazards and weak controls are found without prompting.
8 qualifying conversationsChallenging what’s normalNot enough evidence
No score yet
Not enough evidence for this selection.
Shown when the conversations support itSpeaking upEvidence: strong
75Positive
Concerns are discussed openly and information volunteered.
16 qualifying conversationsLooking beyond the obviousNot enough evidence
No score yet
Not enough evidence for this selection.
Shown when the conversations support itCoordinator
Proactive suggestions, decisions needed, reporting deadlines.PendingApprovedDismissedAll
RTW check due30 Sep, 15:11
Return-to-work check due: UNK-INC-260010No return-to-work update logged in the last 7 days. Confirm status with HR or the injured person.
Approve & executeDismiss
Overdue action cluster01 Oct, 23:11
6 overdue actions in DespatchThey’re concentrated in one department. A short briefing could unblock the team.
Approve & executeDismiss
Level 3 case open24 Sep, 22:02
Level 3 case open 45 days: UNK-INC-260004It has been at Level 3 for 45 days. Review progress.
Approve & executeDismiss
What needs you first, before you go looking
Not just how many. How long they’ve been waiting.
Repeats surface on their own
How people talk about the work, not just the numbers
No evidence, no score. It won’t guess.
The next step, prepared. You approve it.
ENumbers and how people talk
Live counts and action pressure sit alongside six Insights scores taken from how people talk about the work.
The next step, prepared
The Coordinator spots what's slipping and prepares the next step. You approve it.
See it working through your work.
Bring the questions from your site. We'll show you how EHS Manager connects the assessment, the investigation and the action that follows.